In a virtual learning environment, technology is the backbone of our educational experience. At our school, we understand that smooth and reliable access to digital tools is essential for both students and teachers to thrive. That’s why our dedicated tech support team is here to ensure that any technical issues are resolved swiftly, minimizing disruptions to learning. Whether you’re troubleshooting connectivity problems, navigating our learning platforms, or setting up your devices, we’re committed to providing you with the support you need to succeed in an online environment.

Welcome to our Tech Help Guide—your go-to resource for all things tech-related at our school. This guide is designed to empower you with the knowledge and tools to solve common technical issues on your own, offering step-by-step instructions, troubleshooting tips, and answers to frequently asked questions. Whether you're a seasoned tech user or just getting started, our guide will help you navigate the digital landscape of virtual learning with confidence. Remember, if you ever need additional help, our tech support team is just a click away.

How do I find my schedule on the first day of school? (guide)

How do I login to Clever? (guide)

How do I login to Zoom? (guide)

How do I change my City Schools Password?

Please follow the steps below to change your Baltimore City Schools password:

1. Go to your Clever Portal.

2. Click on the Office 365 icon.

3. In the upper-right corner of the screen you will see a gear icon. Click on that icon and choose “Change your password”.

4. Follow the directions of entering your old password and then entering your new password twice.

CONGRATULATIONS you have just changed your Baltimore City Schools password.

You may have to enter it in a few places once you have changed it.